Cancellation and Refund Policy

You are entitled to cancel your order within 14 days without giving any reason for doing so, subject to the specific product terms outlined below.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by e-mail: Coaching@lift2last.com

We will reimburse you no later than 14 days from the day on which we receive your cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

1. Digital Products (PDF Workout Programs)

Due to the digital nature of our downloadable workout programs, all sales are final and non-refundable.

When purchasing a digital product, you explicitly agree at checkout to receive immediate access to the file. In doing so, you acknowledge that you waive your statutory 14-day EU cooling-off right to a refund once the download link is provided or accessed.

If a digital file is technically corrupted or faulty, please contact us and we will issue a replacement.

2. Online Coaching Services

Our online coaching operates on a monthly subscription basis. In line with Irish consumer law, you have a 14-day statutory cooling-off period from your initial purchase date to cancel the agreement.

• Immediate Start & Pro-Rata Deductions: If you explicitly request to begin your personalized programming, onboarding, or coaching check-ins immediately within that 14-day window, you can still cancel. However, a pro-rata amount reflecting the value of the services already provided up to the date of cancellation will be deducted from your refund.

• Subsequent Renewals: After the initial 14 days have passed, all subsequent monthly subscription renewals are non-refundable.

• Subscription Cancellation: You can cancel your subscription at any time to prevent future automated billing. Your coaching access will remain fully active until the end of your current paid billing cycle, and no further charges will be made.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail: Coaching@lift2last.com